وصف الوظيفه

Sales duties: - Be perfectly familiar with all the products and know how to promote their qualities and characteristics to customers - Follow the company dress code and have impeccable grooming at all time - Follow house rules regarding cleanliness, hygiene, and safety - Welcome customers as specified in the house service standards - Offer a level of service consistent with the luxury positioning of the house - Establish a genuine relationship with customers and recommend the most adapted products to their preferences - Increase revenues to reach monthly global sales target through increasing the average check or average basket per client (i.e. proposing complimentary products to clients, introducing them to new products, etc.) - Promote the B2B services of the company to customers - Make sure customers are aware of house sales, events and marketing initiatives - Secure customer loyalty through personalized service - Keep track of customer database, their profile and preferences - Propose solutions to improve sales and customer services - Ensure that products and packaging materials are properly stored and organized - Ensure that the boutique is well presented and maintained with special attention to product display - Keep track of products availability in stock and their shelf-life - Assist in stock management and boutique replenishment Barista duties: - Educate customers by presenting and explaining the hot beverages and coffee drink menu and answering any questions - Sell beverages by explaining differences in product origins and preparation methods - Prepare and sell coffee drinks by following prescribed recipes and preparation techniques - Maintain inventories by replenishing hot beverages and coffee bean supply; stocking coffee brewing equipment; maintaining all supplies and pastries المهارات Skills - Very sociable, pleasant, and well-groomed person - Excellent team player and a self-motivated person - Very good sales technique skills - Previous experience in Food retail, Food & Beverage, Sales, or Customer Service - Previous experience as a Barista is a plus - Languages: English (spoken & written). Arabic is a must. French is a plus.