الوصف الوظيفي Key Accountabilities • Build positive long-term relationships with merchants and corporate clients. • Identify and develop a target pipeline and aggressively market for new offers and discounts for CB cardholders • Manage key corporate customer relationships through regular contacts and visits by ensuring the effective follow up is maintained of prospect customers. • Ensure documentation and valid contracts are signed when obtaining offers. • Stay up-to-date on validity of offer and ensure they are renewed on time • Ensure that the posted offers thru CB channels are valid and active. • Conduct customer satisfaction surveys and recommend ways of improving client satisfaction. • Resolve complaints and issues efficiently and in a timely manner. • Coordination with Marketing Department for all offers/campaigns aspects. المهارات Competencies Account Management Adaptability/Flexibility Customer Focus Customer Service Decision Making/Judgment Job Knowledge Managing Conflict Meeting Management People Development Productivity Quality Results Focus Sales Goals Sales Organization Sales Skills Sales Team Support Self Development Strategic Thinking/Management Team Leadership Technical Skills Territory Management Vision and Values Education Bachelor degree or equivalent
Loyalty Officer
2 main.Years
Time is not specified
university
both
$ - $ Salary is not specified
إدارة